KidGrowth - Delete your account and data

The quick way: inside the app

Open KidGrowth, go to Settings, and scroll to Delete account.

This removes your account and its server-side data, and clears the local data on the device. You do not need to contact us.

Without the app

If you have already uninstalled the app or cannot sign in, email us from the address you registered with:

[email protected]

Use the subject "Delete account". We do not ask for your password and never will.

What is deleted

Your user account and access to it.

Child details: name, date of birth, sex, emoji, and colour.

Growth measurements, clothing and shoe sizes, allergies, checkup and vaccination flags, the family contact phone, and the illness log.

Notification tokens for your devices.

Family membership. If you own the family, its members also lose access to the shared data.

What is not deleted

Anonymous measurements contributed to statistics, if you consented. They carry no name, date of birth, user id, or device id, so they cannot be located or removed individually.

Billing records held by Apple and Google, which are governed by their own policies.

Records we are required to keep by law, such as invoices.

How long it takes

Deletion from inside the app happens immediately.

An email request is completed within 30 days.

Encrypted backups may hold a copy for up to a further 30 days, after which they age out of the backup cycle.